Terms of Service

Agreement to These Terms

When you visit our website or buy Joint N 11 from Zenith Labs, you are agreeing to follow these Terms of Service. These rules apply to everyone who uses our website, buys our products, or contacts our customer service team.

If you do not agree with any part of these terms, you should not use our website or purchase our joint health supplements. These terms help protect both you and our company by making sure everyone understands the rules for using our services.

Using Our Website

Our website is designed to provide information about Joint N 11 and allow you to purchase our joint health supplement safely. Here are the rules for using our website:

• Age Requirements: You must be at least 18 years old to purchase Joint N 11 or use our website for ordering products
• Accurate Information: You must provide true and correct information when placing orders or creating accounts
• Proper Use: You can only use our website for legal purposes and to learn about or buy our joint health products
• No Harmful Activities: You cannot use our website to harm others, spread viruses, or do anything illegal
• Respect Our Rights: You cannot copy our website content, product information, or images without permission

Product Information and Orders

We work hard to provide accurate information about Joint N 11, but here's what you need to know about our product details and ordering process:

• Product Descriptions: We try to make sure all information about Joint N 11 ingredients and benefits is correct and up-to-date
• Pricing: Product prices may change without notice, but you will always see the current price before completing your order
• Availability: Joint N 11 products are subject to availability, and we may run out of stock during high-demand periods
• Order Confirmation: We will send you an email to confirm your order and provide tracking information when your products ship
• Order Changes: Once an order is placed, changes or cancellations may not be possible if the product has already shipped

Payment and Billing

When you purchase Joint N 11, you agree to pay all charges associated with your order. Here are our payment terms:

• Payment Methods: We accept major credit cards and other payment methods displayed on our checkout page
• Payment Processing: Your payment will be processed when you complete your order, not when the product ships
• Billing Information: You must provide accurate billing information that matches your payment method
• Failed Payments: If your payment fails, we may cancel your order or contact you to resolve the payment issue
• Taxes and Fees: You are responsible for any applicable taxes, shipping fees, or other charges shown at checkout

Shipping and Delivery

We work with trusted shipping partners to deliver Joint N 11 products to customers safely and quickly. Here's what you need to know about shipping:

• Shipping Times: Most orders ship within 1-2 business days, with delivery times depending on your location and chosen shipping method
• Shipping Costs: Shipping fees are calculated based on your location and order size, with free shipping available on qualifying orders
• Delivery Address: You must provide a complete and accurate delivery address where someone can receive the package
• Lost Packages: If your package is lost during shipping, we will work with the shipping company to resolve the issue
• International Shipping: We may offer international shipping to select countries, with additional fees and delivery times

Returns and Refunds

We stand behind Joint N 11 with our money-back guarantee. Here are the details of our return and refund policy:

• 180-Day Guarantee: You can return Joint N 11 within 180 days of purchase for a full refund of the product price
• Return Process: Contact our customer service team to start a return and receive instructions for sending the product back
• Product Condition: Products can be returned whether opened or unopened, as long as they are returned within the guarantee period
• Refund Processing: Refunds will be processed to your original payment method within 5-7 business days after we receive your return
• Shipping Costs: Original shipping fees are not refundable, and customers are responsible for return shipping costs

Health and Safety Information

Joint N 11 is a dietary supplement designed to support joint health. Here's important information about using our product safely:

• Not Medical Advice: Information on our website is for educational purposes and is not intended to replace professional medical advice
• Consult Your Doctor: Always talk to your healthcare provider before starting any new supplement, especially if you have health conditions or take medications
• Individual Results: Results may vary from person to person, and we cannot guarantee specific outcomes for any individual
• Proper Use: Follow the dosage instructions on the product label and do not exceed the recommended amount
• Side Effects: Stop using the product and consult a healthcare provider if you experience any adverse reactions

Intellectual Property Rights

Our website, product information, and marketing materials are protected by intellectual property laws. Here's what this means:

• Our Content: All text, images, logos, and other content on our website belong to Zenith Labs or our partners
• Limited Use: You can view and use our website for personal, non-commercial purposes only
• No Copying: You cannot copy, reproduce, or distribute our content without written permission
• Trademarks: Joint N 11, Zenith Labs, and related names and logos are our trademarks
• Respect Others: You must also respect the intellectual property rights of other companies and individuals

Privacy and Personal Information

We take your privacy seriously and handle your personal information according to our Privacy Policy. Here's a summary of key points:

• Information Collection: We collect information needed to process orders, provide customer service, and improve our products
• Information Use: We use your information to fulfill orders, communicate with you, and comply with legal requirements
• Information Protection: We use security measures to protect your personal and payment information from unauthorized access
• Third Parties: We may share information with trusted service providers who help us operate our business
• Your Rights: You have rights regarding your personal information, as described in our Privacy Policy

Limitation of Liability

While we strive to provide excellent products and service, there are limits to our legal responsibility. Here's what you need to understand:

• Product Use: You use Joint N 11 at your own risk and should follow all usage instructions and safety warnings
• Website Use: We are not responsible for any problems that may arise from using our website or relying on information provided
• Maximum Liability: Our total liability to you for any issue cannot exceed the amount you paid for the products involved
• Indirect Damages: We are not responsible for indirect damages like lost profits or business interruption
• Time Limits: Any legal claims against us must be brought within one year of the issue occurring

Dispute Resolution

If you have a problem with our products or service, we want to resolve it quickly and fairly. Here's our process for handling disputes:

• Contact Us First: Please contact our customer service team before taking any legal action to give us a chance to resolve the issue
• Good Faith Effort: We will work with you in good faith to find a solution that works for both parties
• Arbitration: If we cannot resolve a dispute directly, it may need to be resolved through binding arbitration rather than court proceedings
• Individual Claims: Disputes must be resolved on an individual basis, not as part of a class action lawsuit
• Governing Law: These terms are governed by the laws of the United States and the state where our business is located

Changes to These Terms

We may need to update these Terms of Service from time to time to reflect changes in our business or legal requirements. Here's how we handle changes:

• Notice of Changes: We will post updated terms on our website and may notify you by email if you have subscribed to our communications
• Effective Date: Changes become effective when posted on our website, unless we specify a different date
• Your Acceptance: By continuing to use our website or purchase products after changes are posted, you agree to the updated terms
• Review Regularly: We encourage you to review these terms periodically to stay informed of any updates